/* Omnis Chat Widget */

/* Blindaje contra el CSS del tema/plantilla del sitio: reseteamos todo lo que
   suele filtrarse desde estilos globales (box-sizing, apariencia nativa de
   inputs/botones, márgenes, listas) dentro del árbol del widget. */
#omnis-chat-bubble,
#omnis-chat-bubble *,
.omnis-chat-action,
.omnis-chat-action *,
#omnis-chat-window,
#omnis-chat-window * {
	box-sizing: border-box !important;
	margin: 0;
	padding: 0;
	list-style: none;
	text-shadow: none !important;
	letter-spacing: normal !important;
	text-transform: none !important;
}

#omnis-chat-bubble {
	-webkit-appearance: none !important;
	-moz-appearance: none !important;
	appearance: none !important;
	box-sizing: border-box !important;
	position: fixed !important;
	bottom: var(--omnis-chat-offset-y, 24px) !important;
	right: var(--omnis-chat-offset-x, 24px) !important;
	width: 60px !important;
	height: 60px !important;
	min-width: 60px !important;
	min-height: 60px !important;
	max-width: 60px !important;
	max-height: 60px !important;
	border-radius: 50% !important;
	background: var(--omnis-chat-color, #e8664a) !important;
	box-shadow: 0 4px 14px rgba(0, 0, 0, 0.25) !important;
	display: flex !important;
	align-items: center !important;
	justify-content: center !important;
	cursor: pointer !important;
	z-index: 999998 !important;
	border: none !important;
	outline: none !important;
	padding: 0 !important;
	margin: 0 !important;
	transition: transform 0.15s ease !important;
}

#omnis-chat-bubble:hover {
	transform: scale(1.06) !important;
}

#omnis-chat-bubble svg {
	width: 28px !important;
	height: 28px !important;
	fill: #ffffff !important;
}

#omnis-chat-bubble .omnis-chat-icon-close {
	display: none !important;
}

#omnis-chat-bubble.omnis-chat-menu-open .omnis-chat-icon-open {
	display: none !important;
}

#omnis-chat-bubble.omnis-chat-menu-open .omnis-chat-icon-close {
	display: block !important;
}

#omnis-chat-bubble::after {
	content: '' !important;
	position: absolute !important;
	inset: 0 !important;
	border-radius: 50% !important;
	background: var(--omnis-chat-color, #e8664a) !important;
	z-index: -1 !important;
	animation: omnis-chat-pulse-ring 2.6s ease-out infinite !important;
	pointer-events: none !important;
}

#omnis-chat-unread {
	position: absolute !important;
	top: -2px !important;
	right: -2px !important;
	background: #1f9d55 !important;
	color: #fff !important;
	font-size: 11px !important;
	font-weight: 700 !important;
	min-width: 18px !important;
	height: 18px !important;
	border-radius: 9px !important;
	display: none !important;
	align-items: center !important;
	justify-content: center !important;
	padding: 0 4px !important;
	box-sizing: border-box !important;
}

@keyframes omnis-chat-pulse-ring {
	0% { transform: scale(1); opacity: 0.55; }
	100% { transform: scale(1.9); opacity: 0; }
}

.omnis-chat-action {
	-webkit-appearance: none !important;
	-moz-appearance: none !important;
	appearance: none !important;
	position: fixed !important;
	box-sizing: border-box !important;
	width: var(--omnis-chat-action-size, 48px) !important;
	height: var(--omnis-chat-action-size, 48px) !important;
	border-radius: 50% !important;
	box-shadow: 0 4px 14px rgba(0, 0, 0, 0.3), 0 0 0 2px rgba(255, 255, 255, 0.85) !important;
	display: flex !important;
	align-items: center !important;
	justify-content: center !important;
	cursor: pointer !important;
	z-index: 999997 !important;
	text-decoration: none !important;
	border: none !important;
	outline: none !important;
	padding: 0 !important;
	margin: 0 !important;
	opacity: 0 !important;
	pointer-events: none !important;
	transform: scale(0.4) !important;
	transition: opacity 0.16s ease, transform 0.16s ease, width 0.15s ease, height 0.15s ease !important;
	right: calc(var(--omnis-chat-offset-x, 24px) + (60px - var(--omnis-chat-action-size, 48px)) / 2 + (var(--omnis-chat-launcher-gap, 80px) + (var(--omnis-chat-slot, 1) - 1) * var(--omnis-chat-action-gap, 70px)) * var(--omnis-chat-axis-x, 0)) !important;
	bottom: calc(var(--omnis-chat-offset-y, 24px) + (60px - var(--omnis-chat-action-size, 48px)) / 2 + (var(--omnis-chat-launcher-gap, 80px) + (var(--omnis-chat-slot, 1) - 1) * var(--omnis-chat-action-gap, 70px)) * var(--omnis-chat-axis-y, 1)) !important;
}

body.omnis-chat-actions-open .omnis-chat-action {
	opacity: 1 !important;
	pointer-events: auto !important;
	transform: scale(1) !important;
}

body.omnis-chat-actions-open .omnis-chat-action:hover {
	animation: omnis-chat-action-bounce 0.42s ease !important;
}

@keyframes omnis-chat-action-bounce {
	0% { transform: scale(1); }
	45% { transform: scale(1.22); }
	70% { transform: scale(0.92); }
	100% { transform: scale(1.08); }
}

.omnis-chat-action svg {
	width: var(--omnis-chat-icon-size, 22px) !important;
	height: var(--omnis-chat-icon-size, 22px) !important;
	fill: #ffffff !important;
}

.omnis-chat-action-chat {
	background: var(--omnis-chat-action-chat-color, #f97316) !important;
}

.omnis-chat-action-whatsapp {
	background: var(--omnis-chat-action-whatsapp-color, #25d366) !important;
}

.omnis-chat-action-email {
	background: var(--omnis-chat-action-email-color, #4c6ef5) !important;
}

#omnis-chat-window {
	position: fixed !important;
	bottom: calc(var(--omnis-chat-offset-y, 24px) + 72px) !important;
	right: var(--omnis-chat-offset-x, 24px) !important;
	width: 350px !important;
	max-width: calc(100vw - 32px) !important;
	height: 500px !important;
	max-height: calc(100vh - 140px) !important;
	background: #ffffff !important;
	border-radius: 16px !important;
	box-shadow: 0 10px 40px rgba(0, 0, 0, 0.25) !important;
	display: none !important;
	flex-direction: column !important;
	overflow: hidden !important;
	z-index: 999999 !important;
	font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif !important;
}

#omnis-chat-window.omnis-chat-open {
	display: flex !important;
}

#omnis-chat-header {
	background: var(--omnis-chat-color, #e8664a) !important;
	color: #ffffff !important;
	padding: 14px 16px !important;
	display: flex !important;
	align-items: center !important;
	justify-content: space-between !important;
	flex-shrink: 0 !important;
}

#omnis-chat-header .omnis-chat-title {
	font-weight: 600 !important;
	font-size: 15px !important;
}

#omnis-chat-header .omnis-chat-subtitle {
	font-size: 12px !important;
	opacity: 0.85 !important;
	margin-top: 2px !important;
}

#omnis-chat-header-actions {
	display: flex !important;
	align-items: center !important;
	gap: 2px !important;
	flex-shrink: 0 !important;
}

#omnis-chat-close {
	-webkit-appearance: none !important;
	-moz-appearance: none !important;
	appearance: none !important;
	background: none !important;
	border: none !important;
	outline: none !important;
	margin: 0 !important;
	color: #ffffff !important;
	font-size: 20px !important;
	line-height: 1 !important;
	cursor: pointer !important;
	padding: 4px !important;
}

#omnis-chat-clear {
	-webkit-appearance: none !important;
	-moz-appearance: none !important;
	appearance: none !important;
	background: none !important;
	border: none !important;
	outline: none !important;
	margin: 0 !important;
	display: flex !important;
	align-items: center !important;
	justify-content: center !important;
	cursor: pointer !important;
	padding: 5px !important;
	opacity: 0.85 !important;
	transition: opacity 0.15s ease !important;
}

#omnis-chat-clear:hover {
	opacity: 1 !important;
}

#omnis-chat-clear svg {
	width: 16px !important;
	height: 16px !important;
	fill: #ffffff !important;
}

#omnis-chat-messages {
	flex: 1 !important;
	overflow-y: auto !important;
	padding: 16px !important;
	display: flex !important;
	flex-direction: column !important;
	gap: 10px !important;
	background: #f7f7f8 !important;
}

.omnis-chat-msg {
	max-width: 82% !important;
	padding: 9px 13px !important;
	border-radius: 14px !important;
	font-size: 14px !important;
	line-height: 1.4 !important;
	white-space: pre-wrap !important;
	word-wrap: break-word !important;
}

.omnis-chat-row {
	display: flex !important;
	align-items: flex-end !important;
	gap: 8px !important;
	max-width: 88% !important;
	align-self: flex-start !important;
}

.omnis-chat-row.omnis-chat-row-user {
	align-self: flex-end !important;
	flex-direction: row-reverse !important;
}

.omnis-chat-row .omnis-chat-msg {
	max-width: 100% !important;
	min-width: 0 !important;
}

.omnis-chat-avatar {
	width: 26px !important;
	height: 26px !important;
	border-radius: 50% !important;
	background: var(--omnis-chat-color, #e8664a) !important;
	display: flex !important;
	align-items: center !important;
	justify-content: center !important;
	flex-shrink: 0 !important;
	overflow: hidden !important;
	animation: omnis-chat-avatar-bob 2.2s ease-in-out infinite !important;
}

.omnis-chat-avatar-client {
	background: #9aa0a6 !important;
}

.omnis-chat-avatar svg {
	width: 15px !important;
	height: 15px !important;
	fill: #ffffff !important;
}

.omnis-chat-avatar-custom {
	animation: none !important;
}

.omnis-chat-avatar-custom img {
	width: 100% !important;
	height: 100% !important;
	object-fit: cover !important;
	border-radius: 50% !important;
	display: block !important;
}

@keyframes omnis-chat-avatar-bob {
	0%, 100% { transform: translateY(0); }
	50% { transform: translateY(-3px); }
}

.omnis-chat-msg.bot {
	background: #ffffff !important;
	color: #1f2328 !important;
	align-self: flex-start !important;
	border-bottom-left-radius: 4px !important;
	box-shadow: 0 1px 2px rgba(0, 0, 0, 0.08) !important;
}

.omnis-chat-msg.user {
	background: var(--omnis-chat-color, #e8664a) !important;
	color: #ffffff !important;
	align-self: flex-end !important;
	border-bottom-right-radius: 4px !important;
}

.omnis-chat-msg.error {
	background: #fde8e8 !important;
	color: #9b1c1c !important;
	align-self: flex-start !important;
	border-bottom-left-radius: 4px !important;
}

.omnis-chat-typing {
	align-self: flex-start !important;
	display: flex !important;
	gap: 4px !important;
	padding: 10px 13px !important;
	background: #ffffff !important;
	border-radius: 14px !important;
	border-bottom-left-radius: 4px !important;
	box-shadow: 0 1px 2px rgba(0, 0, 0, 0.08) !important;
}

.omnis-chat-typing span {
	width: 6px !important;
	height: 6px !important;
	border-radius: 50% !important;
	background: #b7bcc4 !important;
	animation: omnis-chat-blink 1.2s infinite ease-in-out !important;
}

.omnis-chat-typing span:nth-child(2) { animation-delay: 0.2s; }
.omnis-chat-typing span:nth-child(3) { animation-delay: 0.4s; }

@keyframes omnis-chat-blink {
	0%, 80%, 100% { opacity: 0.3; }
	40% { opacity: 1; }
}

#omnis-chat-form {
	display: flex !important;
	align-items: flex-end !important;
	gap: 8px !important;
	padding: 10px !important;
	border-top: 1px solid #e7e7ea !important;
	background: #ffffff !important;
	flex-shrink: 0 !important;
}

#omnis-chat-input {
	-webkit-appearance: none !important;
	-moz-appearance: none !important;
	appearance: none !important;
	box-sizing: border-box !important;
	flex: 1 !important;
	resize: none !important;
	border: 1px solid #d9dadd !important;
	border-radius: 20px !important;
	padding: 9px 14px !important;
	margin: 0 !important;
	font-size: 14px !important;
	line-height: 1.4 !important;
	font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif !important;
	max-height: 90px !important;
	min-height: 38px !important;
	outline: none !important;
	background-color: #ffffff !important;
	color: #1f2328 !important;
	box-shadow: none !important;
	text-align: left !important;
	direction: ltr !important;
}

#omnis-chat-input::placeholder {
	color: #9a9ca3 !important;
	opacity: 1 !important;
}

#omnis-chat-input:focus {
	border-color: var(--omnis-chat-color, #e8664a) !important;
}

#omnis-chat-send {
	-webkit-appearance: none !important;
	-moz-appearance: none !important;
	appearance: none !important;
	box-sizing: border-box !important;
	background: var(--omnis-chat-color, #e8664a) !important;
	border: none !important;
	outline: none !important;
	margin: 0 !important;
	padding: 0 !important;
	color: #ffffff !important;
	width: 38px !important;
	height: 38px !important;
	min-width: 38px !important;
	border-radius: 50% !important;
	display: flex !important;
	align-items: center !important;
	justify-content: center !important;
	cursor: pointer !important;
	flex-shrink: 0 !important;
}

#omnis-chat-send:disabled {
	opacity: 0.5 !important;
	cursor: default !important;
}

#omnis-chat-send svg {
	width: 16px !important;
	height: 16px !important;
	fill: #ffffff !important;
}

.omnis-chat-options {
	display: flex !important;
	flex-wrap: wrap !important;
	gap: 6px !important;
	align-self: flex-start !important;
	max-width: 90% !important;
	margin-top: -4px !important;
}

.omnis-chat-option-btn {
	background: #ffffff !important;
	color: var(--omnis-chat-color, #e8664a) !important;
	border: 1px solid var(--omnis-chat-color, #e8664a) !important;
	border-radius: 16px !important;
	padding: 6px 12px !important;
	font-size: 13px !important;
	line-height: 1.3 !important;
	cursor: pointer !important;
	transition: background 0.15s ease, color 0.15s ease !important;
}

.omnis-chat-option-btn:hover {
	background: var(--omnis-chat-color, #e8664a) !important;
	color: #ffffff !important;
}

.omnis-chat-option-btn:disabled {
	opacity: 0.5 !important;
	cursor: default !important;
	background: #ffffff !important;
	color: var(--omnis-chat-color, #e8664a) !important;
}

#omnis-chat-footer {
	text-align: center !important;
	font-size: 11px !important;
	color: #9a9ca3 !important;
	padding: 6px 10px !important;
	background: #ffffff !important;
	flex-shrink: 0 !important;
}

#omnis-chat-footer a {
	color: var(--omnis-chat-color, #e8664a) !important;
	text-decoration: none !important;
	font-weight: 600 !important;
}

#omnis-chat-footer a:hover {
	text-decoration: underline !important;
}

/* Pantalla de aceptación de políticas: tapa el formulario hasta que el
   visitante acepta. Se posiciona sobre la parte baja de la ventana del chat. */
#omnis-chat-consent {
	position: absolute !important;
	left: 0 !important;
	right: 0 !important;
	bottom: 0 !important;
	background: #ffffff !important;
	border-top: 1px solid #e7e7ea !important;
	box-shadow: 0 -8px 24px rgba(0, 0, 0, 0.1) !important;
	padding: 16px !important;
	display: none;
	flex-direction: column !important;
	align-items: center !important;
	gap: 12px !important;
	z-index: 6 !important;
}

#omnis-chat-consent-text {
	margin: 0 !important;
	font-size: 12.5px !important;
	line-height: 1.5 !important;
	color: #4b5563 !important;
	text-align: center !important;
}

#omnis-chat-consent-text a {
	color: var(--omnis-chat-color, #e8664a) !important;
	text-decoration: underline !important;
	font-weight: 600 !important;
}

#omnis-chat-consent-btn {
	-webkit-appearance: none !important;
	-moz-appearance: none !important;
	appearance: none !important;
	box-sizing: border-box !important;
	background: var(--omnis-chat-color, #e8664a) !important;
	color: #ffffff !important;
	border: none !important;
	outline: none !important;
	margin: 0 !important;
	border-radius: 22px !important;
	padding: 10px 24px !important;
	font-size: 14px !important;
	font-weight: 600 !important;
	line-height: 1.2 !important;
	cursor: pointer !important;
	font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif !important;
}

#omnis-chat-consent-btn:hover {
	opacity: 0.92 !important;
}

/* Mientras la aceptación está pendiente, el formulario queda visible pero
   inutilizable por si el recuadro de consentimiento no lo cubre del todo. */
#omnis-chat-window.omnis-chat-consent-pending #omnis-chat-form {
	opacity: 0.4 !important;
	pointer-events: none !important;
}

@media (max-width: 420px) {
	#omnis-chat-window {
		right: 16px !important;
		left: 16px !important;
		width: auto !important;
		bottom: 90px !important;
	}
	#omnis-chat-bubble {
		right: 16px !important;
		bottom: 16px !important;
	}
	.omnis-chat-action {
		right: calc(16px + (60px - var(--omnis-chat-action-size, 48px)) / 2 + (var(--omnis-chat-launcher-gap, 80px) + (var(--omnis-chat-slot, 1) - 1) * var(--omnis-chat-action-gap, 70px)) * var(--omnis-chat-axis-x, 0)) !important;
		bottom: calc(16px + (60px - var(--omnis-chat-action-size, 48px)) / 2 + (var(--omnis-chat-launcher-gap, 80px) + (var(--omnis-chat-slot, 1) - 1) * var(--omnis-chat-action-gap, 70px)) * var(--omnis-chat-axis-y, 1)) !important;
	}
}

/* ---------- Modo CRM (v1.6.0) ----------
   La ventana propia solo muestra la aceptación de políticas (o el aviso de
   que el chat del CRM no cargó): sin mensajes, sin campo de texto. */
#omnis-chat-window.omnis-chat-crm-mode {
	height: auto !important;
}
#omnis-chat-window.omnis-chat-crm-mode #omnis-chat-messages,
#omnis-chat-window.omnis-chat-crm-mode #omnis-chat-form,
#omnis-chat-window.omnis-chat-crm-mode #omnis-chat-clear,
#omnis-chat-window.omnis-chat-crm-mode .omnis-chat-subtitle {
	display: none !important;
}
#omnis-chat-window.omnis-chat-crm-mode #omnis-chat-consent {
	position: static !important;
	box-shadow: none !important;
	border-top: none !important;
	padding: 20px 16px !important;
}
#omnis-chat-window.omnis-chat-crm-mode #omnis-chat-consent { order: 5 !important; }
#omnis-chat-window.omnis-chat-crm-mode #omnis-chat-footer { order: 6 !important; padding-bottom: 10px !important; }

/* ---------- v1.7.0: etiquetas de los botones ----------
   El nombre aparece al pasar el mouse (o siempre, en pantallas táctiles,
   mientras los botones están abiertos). */
.omnis-chat-labels .omnis-chat-action::before {
	content: attr(data-label) !important;
	position: absolute !important;
	top: 50% !important;
	right: calc(100% + 10px) !important;
	left: auto !important;
	transform: translateY(-50%) !important;
	white-space: nowrap !important;
	background: #1f2328 !important;
	color: #ffffff !important;
	font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif !important;
	font-size: 12.5px !important;
	font-weight: 500 !important;
	line-height: 1 !important;
	padding: 7px 10px !important;
	border-radius: 6px !important;
	box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2) !important;
	opacity: 0 !important;
	pointer-events: none !important;
	transition: opacity 0.15s ease !important;
}
.omnis-chat-labels.omnis-chat-side-left .omnis-chat-action::before {
	right: auto !important;
	left: calc(100% + 10px) !important;
}
/* En horizontal, la etiqueta va arriba del botón para no tapar al vecino. */
.omnis-chat-labels.omnis-chat-layout-horizontal .omnis-chat-action::before {
	top: auto !important;
	bottom: calc(100% + 8px) !important;
	left: 50% !important;
	right: auto !important;
	transform: translateX(-50%) !important;
}
.omnis-chat-labels body.omnis-chat-actions-open .omnis-chat-action:hover::before,
.omnis-chat-labels body.omnis-chat-actions-open .omnis-chat-action:focus-visible::before {
	opacity: 1 !important;
}
@media (hover: none) {
	.omnis-chat-labels body.omnis-chat-actions-open .omnis-chat-action::before {
		opacity: 1 !important;
	}
}

/* ---------- v1.7.0: widget del lado izquierdo ---------- */
.omnis-chat-side-left #omnis-chat-bubble {
	right: auto !important;
	left: var(--omnis-chat-offset-x, 24px) !important;
}
.omnis-chat-side-left .omnis-chat-action {
	right: auto !important;
	left: calc(var(--omnis-chat-offset-x, 24px) + (60px - var(--omnis-chat-action-size, 48px)) / 2 + (var(--omnis-chat-launcher-gap, 80px) + (var(--omnis-chat-slot, 1) - 1) * var(--omnis-chat-action-gap, 70px)) * var(--omnis-chat-axis-x, 0)) !important;
}
.omnis-chat-side-left #omnis-chat-window {
	right: auto !important;
	left: var(--omnis-chat-offset-x, 24px) !important;
}
@media (max-width: 420px) {
	.omnis-chat-side-left #omnis-chat-bubble {
		left: 16px !important;
	}
	.omnis-chat-side-left .omnis-chat-action {
		left: calc(16px + (60px - var(--omnis-chat-action-size, 48px)) / 2 + (var(--omnis-chat-launcher-gap, 80px) + (var(--omnis-chat-slot, 1) - 1) * var(--omnis-chat-action-gap, 70px)) * var(--omnis-chat-axis-x, 0)) !important;
	}
	.omnis-chat-side-left #omnis-chat-window {
		left: 16px !important;
		right: 16px !important;
	}
}

/* Foco visible con teclado (accesibilidad). */
#omnis-chat-bubble:focus-visible,
.omnis-chat-action:focus-visible {
	outline: 3px solid rgba(37, 99, 235, 0.6) !important;
	outline-offset: 3px !important;
}

/* Si el visitante prefiere menos movimiento, quitamos animaciones decorativas. */
@media (prefers-reduced-motion: reduce) {
	#omnis-chat-bubble::after,
	.omnis-chat-avatar,
	body.omnis-chat-actions-open .omnis-chat-action:hover {
		animation: none !important;
	}
}